Beyond Buzzwords: Make Your Communication Count

It’s easy to be seduced by catch phrases after all they’re catchy. The trouble is, when the incorrect, the fundamentally flawed, and straight up ridiculous are blindly believed and repeated in the classroom, trainers can lose credibility with both participants and program sponsors. In a world where actual answers are but a web click away, it’s important to fact check your statements. Doing so will […]

How to Ensure Your Coaching Program Pays Off

To improve productivity, accelerate professional development, and reduce turnover of key talent, many organizations have established in-house coaching programs to supplement their other training offerings. Though well intentioned, many of these initiatives fail to produce a quantifiable return on investment. Worse yet, in some cases their efficacy is never measured at all. By first understanding the value, purpose, and limitations of […]

Strategic Integration: How to Realize the Value of an Acquisition

When organizational leaders can no longer achieve their goals through internal growth engines, they often embark on a merger or acquisition. Many of those transactions, however, falter when leaders fail to achieve the synergies they had expected, typically because of overvaluation of the target organization and a narrow focus on the closing. A significant portion of the blame also can usually be […]

Why BEST Goals Bring Better Results

How professional trainers can put a fresh, motivating spin on SMART goals and help encourage employees to new levels of performance. Goal-setting is part of a trainer’s DNA. If we’re not teaching the process in one form or another, we’re using it ourselves. From defining course learning objectives and personalizing participant performance goals to setting behavior change measures and establishing ROI targets […]

Make Sure Big Data Adds Up

The science of data collection is meaningless without the art of interpretation. Big data is all the rage in Human Resources and Learning & Development departments these days. As business leaders demand more analytics from all disciplines within their organizations, professionals in roles as diverse as workforce planning and employee training clamor to crack the code on meaningful ROI metrics. While increased attention to […]

The Secrets of Operational and Organizational Due Diligence

Companies that opt to grow by merging with or acquiring another organization must systematically address the due diligence phase of the process. In particular, their leaders must focus on the key issues affecting the target organization’s operations and organizational structure. These include distribution channels, consolidation of physical assets, business strategies, value chains and processes, human resources practices, talent retention, and change management. […]

Mentors Matter

Success though service – three rules for working hard, winning big, and staying humble. Mentors rarely realize the impact they have on the lives they touch. Adjusting strategies with the grace of a martial arts master, the best of them shift seamlessly from teacher to coach, confidante to counselor, cheerleader to drill sergeant, all in an effort to bring out […]

Is Your Talent Strategy Ring Ready?

Is your talent strategy of championship caliber or just a jab away from tasting canvas? Adopting these 10 tips will keep you off the ropes and in contention for a talent title. Business leaders are fond of comparing talent acquisition and retention to physical confrontations, most notably, the war for talent. Few, however, demonstrate the dedication required to prepare their […]

The Talent Funnel: How to Surface Key Human Resources

Despite the efforts of well-intentioned HR professionals, talent management remains a silo-driven, disjointed endeavor that rarely meets the human capital needs of today’s organizations. This failing, which calls into question the strategic value of HR, stems from both organization-oriented shortcomings, such as poor strategy, lackluster processes, and immature management, as well as more contextual issues that speak to the heart of senior […]

More Than a Generation: How to Connect in the Classroom

Factors to consider when attempting to make a meaningful connection with a diverse, ever-changing, technology-obsessed workforce. For the first time in history, four generations are represented in the workforce. This sociological anomaly has led management gurus to hyper-focus on intergenerational relationships and communication dynamics. In pursuit of the ever-elusive increase in organizational performance, we’ve seen a proliferation of group profiles, value summaries, and various […]