How to Manage a High Performer

High performers are motivated by a variety of formal benefits such as total compensation, specialized perks, and job titles as well as a host of informal status symbols such as ownership of key projects or clients, budget size, visibility to leadership, and the number and geographic spread of headcount managed. Regardless of which power currency an organization trades on, however, professional growth is the […]

The What, How and Why of Hiring a Coach

People hire coaches for all sorts of reasons from enhancing productivity and increasing performance to navigating a career transition and improving personal or professional relationships. There are as many goals as there are clients and no shortage of life, business, and career coaches waiting in the wings to help. But before you sign up for that coaching package make sure you understand the basics of the […]

What to Do if You Have a “Bad” Boss?

Unfortunately, most working people have encountered the “bad” boss. Whether it was during an internship, that entry-level gig you took post-graduation, or somewhere along your trek up the corporate ladder, the results are the same. Having a bad boss stinks. When the job market is hot, you can seek greener pastures, but often, even in the best of times geographic restrictions and family […]

Don’t Phone in That Phone Interview

I was recently interviewed by an MBA class about the importance of phone interviews. Are phone interviews really important? Most candidates prepare for face to face interviews. They shine their shoes, double check their smiles, and take steps to ensure their answers are as crisp as the creases in their outfits. Unfortunately, not everyone gives the same attention to virtual […]

How to Give “Negative” Feedback

The first step is to stop seeing it as negative. Imagine for a moment that your good friend is about to give a speech right after lunch, and you notice he has a big piece of spinach in his teeth. Would you tell him? Of course, you would. Sure, it might be uncomfortable, even embarrassing but your action is of great benefit to […]

How HR Can Address a Pay Gap

The first step is to ignore the Internet. It’s littered with misleading statistics and cross-profession comparisons. Knowing that schoolteachers in South Carolina make less than engineers in New York City is certainly a data point, but one that is as irrelevant as it is obvious. Instead of focusing on erroneous, shock factor statistics like “women get paid 70 cents on the dollar” take time to examine […]

3 Communication Blunders to Avoid

When you’re a leader be it of a team, department, or entire organization every message you send counts. To ensure your communication hits the mark be sure to avoid these classic blunders. Burying the Lead – Employees don’t care about how good something is for the company nearly as much as they care about what’s in it for them. Even tough messages will be better […]

3 Key Skills for Cross Functional Managers

Core job skills are always important, but if you want to shine in a cross-functional leadership role, you’ll need to master these three soft skills: Delegation: By definition, all members of your team will have different, vital areas of expertise. Even those within your function may have niche skills which far exceed your own capabilities. A successful cross-functional leader must […]

5 Things To Do Before You Go Freelance

The freelance lifestyle looks awfully attractive from the confines of a corporate cubicle. Pod dwellers often envision pajama-clad, commute-free workdays, where flexibility reigns and no one gives you the side eye if you step out make to squeeze in that doctor’s appointment. Of course, it’s not all upside. Chances are you’ll pay a lot more for that visit when you have […]

Candidates: How to Avoid the “Maybe” File

Recruiters get flooded with applicants even during times of low unemployment. To keep up, many organizations have implemented applicant tracking systems that enable frantic HR staff to at least issue form letter rejections to those candidates who clearly miss the mark. Receiving one can be disheartening, but at least you know where you stand. Perhaps a more frustrating predicament is when a […]