Why BEST Goals Bring Better Results

How professional trainers can put a fresh, motivating spin on SMART goals and help encourage employees to new levels of performance. Goal-setting is part of a trainer’s DNA. If we’re not teaching the process in one form or another, we’re using it ourselves. From defining course learning objectives and personalizing participant performance goals to setting behavior change measures and establishing ROI targets […]

Make Sure Big Data Adds Up

The science of data collection is meaningless without the art of interpretation. Big data is all the rage in Human Resources and Learning & Development departments these days. As business leaders demand more analytics from all disciplines within their organizations, professionals in roles as diverse as workforce planning and employee training clamor to crack the code on meaningful ROI metrics. While increased attention to […]

Mentors Matter

Success though service – three rules for working hard, winning big, and staying humble. Mentors rarely realize the impact they have on the lives they touch. Adjusting strategies with the grace of a martial arts master, the best of them shift seamlessly from teacher to coach, confidante to counselor, cheerleader to drill sergeant, all in an effort to bring out […]

More Than a Generation: How to Connect in the Classroom

Factors to consider when attempting to make a meaningful connection with a diverse, ever-changing, technology-obsessed workforce. For the first time in history, four generations are represented in the workforce. This sociological anomaly has led management gurus to hyper-focus on intergenerational relationships and communication dynamics. In pursuit of the ever-elusive increase in organizational performance, we’ve seen a proliferation of group profiles, value summaries, and various […]

Fear Not the 70-20-10

How professional trainers can learn to embrace and thrive in a world gone gaga for an experience-oriented learning model. Many trainers cringe when they hear mention of the 70-20-10 learning philosophy. It’s understandable. Some assume the concept takes aim at their profession, asserting that it—and by association, they—have little if anything to do with enhancing employee performance. The more imaginative among us […]