A Confident vs. Arrogant Candidate

In a social media world full of personal brands and bravado, it helps to have a nose for the truth of things. Great interviewers have a knack for ferreting out the fluff and spotting the difference between confidence and arrogance. Confidence is natural, often quiet, and never forced. Confident candidates often display this characteristic in an interview through their use of pauses. They […]

How to Handle Bullying on the Job

Bullying in the workplace isn’t new, but thanks to an evolving social consciousness and some very brave individuals, it’s being called out more frequently and thus, those doing it are being held to account. Good HR professionals have been advocating for such action for decades and it is now, more than ever, taking place. If It Happens to You If it’s a single, less serious […]

The Value of Your On-line Image

In an influencer-focused world it’s easy to overestimate the value of the average person’s on-line image. Sure, some people make money by meticulously crafting a perfect persona, but as the joke goes, were Instagram to suddenly disappear…poof…those Insta models would instantly become just another pretty person. While it might be tempting for even seasoned business people to engage in inauthentic on-line […]

Understanding Peer-to-Peer Learning

Most organizations offer a variety of educational tools to their employees from formal in-person or virtual classes and self-paced e-learning to informal lunch & learns and mentoring programs. With technology helping to speed the democratization of knowledge transfer, access to resources is becoming less of an issue. These days the biggest blocker to employee education is peoples’ free […]

How to Manage a High Performer

High performers are motivated by a variety of formal benefits such as total compensation, specialized perks, and job titles as well as a host of informal status symbols such as ownership of key projects or clients, budget size, visibility to leadership, and the number and geographic spread of headcount managed. Regardless of which power currency an organization trades on, however, professional growth is the […]

The What, How and Why of Hiring a Coach

People hire coaches for all sorts of reasons from enhancing productivity and increasing performance to navigating a career transition and improving personal or professional relationships. There are as many goals as there are clients and no shortage of life, business, and career coaches waiting in the wings to help. But before you sign up for that coaching package make sure you understand the basics of the […]

What to Do if You Have a “Bad” Boss?

Unfortunately, most working people have encountered the “bad” boss. Whether it was during an internship, that entry-level gig you took post-graduation, or somewhere along your trek up the corporate ladder, the results are the same. Having a bad boss stinks. When the job market is hot, you can seek greener pastures, but often, even in the best of times geographic restrictions and family […]

Don’t Phone in That Phone Interview

I was recently interviewed by an MBA class about the importance of phone interviews. Are phone interviews really important? Most candidates prepare for face to face interviews. They shine their shoes, double check their smiles, and take steps to ensure their answers are as crisp as the creases in their outfits. Unfortunately, not everyone gives the same attention to virtual […]

How to Give “Negative” Feedback

The first step is to stop seeing it as negative. Imagine for a moment that your good friend is about to give a speech right after lunch, and you notice he has a big piece of spinach in his teeth. Would you tell him? Of course, you would. Sure, it might be uncomfortable, even embarrassing but your action is of great benefit to […]

How HR Can Address a Pay Gap

The first step is to ignore the Internet. It’s littered with misleading statistics and cross-profession comparisons. Knowing that schoolteachers in South Carolina make less than engineers in New York City is certainly a data point, but one that is as irrelevant as it is obvious. Instead of focusing on erroneous, shock factor statistics like “women get paid 70 cents on the dollar” take time to examine […]